top of page

Warranty Information

Xtraroom

 

Warranty

1 Year Limited Warranty

 

Xtraroom stands behind each and every product we manufacture and guarantee our work through the following one-year limited warranty.

In order to provide you with timely assistance, please thoroughly inspect your furniture for missing or defective parts immediately after opening the carton. To receive replacement or missing part(s) under this warranty, visit our web site at www.i-need-parts.com, or email us at service@tgdnaf.com or call our Consumer Service Department TOLL FREE at 1-888-925-2337, from 8:30 am to 4:30 pm EST. Please have the model number and part number(s) located in the Instruction Sheet available for reference. Replacement part(s) will be shipped to you at no charge with Xtraroom assuming all shipping and handling expenses.

All Xtraroom products are warranted to the original purchaser at the time of purchase and for a period of one year thereafter. Warranty is valid only in the United States of America. We warrant to you, the original purchaser, that our furniture and all of its parts and components are free of defects in material or workmanship. "Defects", as used in this warranty, is defined as any imperfections that impair the use of the furniture or product.

Our warranty is expressly limited to the replacement of furniture parts and components. For one year after the date of purchase, Xtraroom will replace any part described on the enclosed furniture parts list that is defective in material or workmanship. This warranty applies under conditions of normal use. Our furniture products are not intended for outdoor use. The warranty does not cover: 1) defects caused by improper assembly or disassembly; 2) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse, negligence or exposure to the elements; 3) cosmetic damage and 4) labor or assembly costs.

Except as provided herein, Xtraroom makes no express warranties, and any implied warranty, including without limitation any implied warranty of merchantability or fitness for a particular purpose, is limited in its duration to the duration of the written limited warranty set forth herein. Except as provided herein, Xtraroom shall have no liability or responsibility to the purchaser or any other person or entity with respect to any liability, loss or damage caused directly or indirectly by use of the product, including, but not limited to, any incidental or consequential damages. Some states do not allow limitation on how long an implied warranty can last or the exclusion of limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.

This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

bottom of page